Technologies tend to undermine community and encourage individualism.

What you get out of an M.B.A. programme, no matter how much experience, is functional tools and understanding in disciplines: you'll understand economics, you'll understand marketing, finance, accounting. That, M.B.A. programmes do very well.

Managers who don't lead are quite discouraging, but leaders who don't manage don't know what's going on. It's a phony separation that people are making between the two.

Strategy-making is an immensely complex process involving the most sophisticated, subtle, and at times subconscious of human cognitive and social processes.

While hard data may inform the intellect, it is largely soft data that generates wisdom.

Management and leadership are not separate spheres. The two skills work together in the larger realm of “communityship.

Organizations are communities of human beings, not collections of human resources