Empowerment is what managers do to people. Engagement is what managers do with people.
Henry MintzbergStrategies grow initially like weeds in a garden, they are not cultivated like tomatoes in a hothouse.
Henry MintzbergManagement is a curious phenomenon. It is generously paid, enormously influential, and significantly devoid of common sense
Henry MintzbergWhy does every generation have to think that he lives in the period with the greatest turbulence?
Henry MintzbergOrganizations should be built and managers should be functioning so people can be naturally empowered. If someone's doing their job, if someone's working in one of your warehouses, say, they should know their job better than anybody. They don't need to be 'empowered,' but encouraged and left alone to be able to do what they know best.
Henry Mintzberg