An unsuccessful manager blames failure on his obligations; the effective manager turns them to his own advantage. A speech is a chance to lobby...a visit to an important customer a chance to extract trade information.

An obsession with control generally seems to reflect a fear of uncertainty.

Empowerment is what managers do to people. Engagement is what managers do with people.

Strategy is not the consequence of planning, but the opposite: its starting point.

To 'turn around' is to end up facing the same way. Maybe that is the problem, all the turning organizations around.

Strategies grow initially like weeds in a garden, they are not cultivated like tomatoes in a hothouse.

Leadership, like swimming, cannot be learned by reading about it.