Even in developing markets, we're seeing the growth of digital communication is proceeding at a very rapid pace.

It's fair to characterise me as competitive and determined, but anyone who works with me will attest to the fact I believe very strongly in the notion of servant leadership.

To build and sustain brands people love and trust, one must focus-not only on today but also on tomorrow. It's not easy...but balancing the short and long term is key to delivering sustainable, profitable growth-growth that is good for our shareholders but also good for our consumers, our employees, our business partners, the communities where we live and work, and the planet we inhabit

I've received many good pieces of advice throughout my life.

People vote with their hearts, not their heads.

The most important role of a leader is to set a clear direction, be transparent about how to get there and to stay the course.

I think my father was somewhat disappointed in not having had a son, and in that way I was the nearest thing he had.