The idea of Twitter started with me working in dispatch since I was 15 years old, where taxi cabs or firetrucks would broadcast where they were and what they were doing.

Don't avoid eye contact and don't be late

I loved couriers. You had this transfer of physical information happening throughout the city and the world. Someone picking up the package, putting it in a bag, going somewhere, taking it out of the bag, giving it to someone else. I thought that was so cool. I wanted to map it, to see that flow on a big screen.

Great companies don't just have one founding moment. They have many founding moments.

I love cities, and I love city governments in particular. But in politics it would have taken me 8 years from implementing a policy before I would get to see the feedback. With programming I could model the same policies and see the impact immediately. Technology is a far more efficient way to test.

I fell in love with flora of all types, especially ferns. Loved the sparse structure and repetition of shape - almost fractal.

Twitter is the world.