You must ask, "What do we mean by great results?" Your goals don't have to be quantifiable, but they do have to be describable. Some leaders try to insist, "The only acceptable goals are measurable," but that's actually an undisciplined statement. Lots of goals-beauty, quality, life change, love-are worthy but not quantifiable. But you do have to be able to tell if you're making progress.

Great vision without great people is irrelevant.

Genuine confidence is what launches you out of bed in the morning, and through your day with a spring in your step.

The only way to deliver to the people who are achieving is to not burden them with the people who are not achieving.

Profit is like oxygen, food, water, and blood for the body; they are not the point of life, but without them, there is no life.

The x factor of a great leader is humility combined with will.

Focusing solely on what you can potentially do better than any other organization is the only path to greatness.