Authority: The skill of getting people to willingly do your will, because of your personal influence.
There is great joy in leading with authority, which is serving others by meeting their legitimate needs.
Authority cannot be bought or sold, given or taken away.
Authority is always built on service and sacrifice.
Who then is the greatest leader? The one who has served the most.
...while everyone's focusing on keeping the boss happy, who's focusing on keeping the customer happy?