I grew up in New Jersey in the '80s. That means one thing: Big hair. ... I had big hair, my boyfriends had big hair, we all had big hair. Our prom looked like the poodle division of the Westminster dog show.

Sometimes we were really surprised. There were major artists that would come by because they wanted to.

When someone shuts down on you... There were a couple of times of somebody that was just unpleasant, and you can't get them to loosen up. It's this horrible spiral when it's on camera, because you're trying to get them to like you, to trust you, to give you decent answers.

I can barely listen to my tapes when I'm transcribing, because I can't stand how I sound.

When you disclose something really personal in hopes that the person will then disclose something personal, too? It's all there on camera, your techniques that everyone can see through.

Coldplay was unknown, and we played them over and over and over again, and they were really loyal to us. They went on M2 way after they had broken and become famous, because they remembered us.

Also because few people were watching - aside from a healthy amount of incarcerated people, because M2 was offered in a lot of prisons - I was able to ask really long, kind of muso questions, that they loved. We could really geek out and talk about music for long periods of time, and that tape would just keep rolling and rolling.