I never worked on the school newspaper.

The one thing that offends me the most is when I walk by a bank and see ads trying to convince people to take out second mortgages on their home so they can go on vacation. That's approaching evil.

The three most important things in retail are location, location, location. The three most important things for our consumer business are technology, technology, technology.

Your margin is my opportunity.

A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.

We're not competitor obsessed, we're customer obsessed. We start with the customer and we work backwards.

I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.