It is very difficult to get people to focus on the most important things when you're in boom times.

People don't want gadgets, they want services.

Percentage margins don't matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.

Amazon.com strives to be the e-commerce destination where consumers can find and discover anything they want to buy online.

I think that, ah, I'm a very goofy sort of person in many ways.

And I still buy books at B&N, Borders and Elliot Bay ... I probably shouldn't admit this. But I don't care. I love great bookstores.

Our premise is there are going to be a lot of winners. It's not winner take all. Other people do not have to lose for us to win.