There's so much stuff that has yet to be invented. There's so much new that's going to happen. People don't have any idea yet how impactful the internet is going to be and that this is still Day 1 in such a big way.

I'm skeptical that the novel will be 're-invented.'

I like to be counted on.

I never worked on the school newspaper.

We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

Will you be clever at the expense of others, or will you be kind?

We are stubborn on vision. We are flexible on details.