The solutions the non-profits are trying to provide aren't keeping pace with the problems they're trying to survive.
The church should train the Ritz Carlton on how to serve people.
Excellence Matters. Excellent people. Excellent vision. Excellent marketing. Excellent strategies.
The people you listen to are a preview of the future you.
Listen more than you talk.
I have to look at our staff and ask the hard question - Would I hire them again?