I have to look at our staff and ask the hard question - Would I hire them again?
We need ask more questions.
Non-profit organizations think like non-profit organizations. That's the problem.
If we're not careful we spiritualize laziness.
Excellence is a signal to God that we are going to dig our ditches but if You don't make it rain, all of this is a waste of time.
The church should train the Ritz Carlton on how to serve people.