And people is the most important part of my job. I spend one third of my time on people.

Really, the one thing that actually works - you know, state-run communism may not be your cup of tea, but [China's] government works.

In business as in life, sometimes bad things happen to good people, and sometimes good things happen to bad people. But over time, if you play long enough, everybody gets what he deserves - good and bad.

Good leaders don't tell people what to do, they give teams capability and inspiration.

Surviving a failure gives you more self-confidence. Failures are great learning tools - but they must be kept to a minimum.

The best thing you can give as a leader is a reason to trust. People want to trust. They're hungry for it. But they're selective. They'll only give it to a motivator, a communicator, a teacher, a real person. Someone who in good times and bad always does the right thing.

Values can't just be words on a page. To be effective, they must shape action.