Work hard with passion and courage. Life is a marathon of contribution. You really must work hard to accomplish something... Find your passion and get good at it.

You can't delegate growth or customer satisfaction.

There is no real magic to being a good leader. But at the end of every week, you have to spend your time around the things that are really important: setting priorities, measuring outcomes, and rewarding them.

Seeing people in person is a big part of how you drive any change process. You have to show people a positive view of the future and say "we can do it"

Enron and 9/11 marked the end of an era of individual freedom and the beginning of personal responsibility.

Surviving a failure gives you more self-confidence. Failures are great learning tools - but they must be kept to a minimum.

I grew up in Cincinnati, Ohio, and my parents are really right wingers. My dad watches, like, five or six hours of Fox News every day and stuff like that.