People ought to invest in us because they like our company and the way they run it. We still do quarterly earnings guidance, but we tell people openly that they ought to look at the company for the long term and that's how they ought to invest.

Leadership is an intense journey into yourself. You can use your own style to get anything done. It's about being self-aware. Every morning, I look in the mirror and say, 'I could have done three things better yesterday.'

Really, the one thing that actually works - you know, state-run communism may not be your cup of tea, but [China's] government works.

Good leaders are very curious, and they spend a lot of time trying to learn things.

I love working with customers. Sales has really influenced everything I do. It has instilled in me the important traits of operating with a sense of urgency and listening to people.

Surviving a failure gives you more self-confidence. Failures are great learning tools - but they must be kept to a minimum.

Live with passion. Live with purpose.