People ought to invest in us because they like our company and the way they run it. We still do quarterly earnings guidance, but we tell people openly that they ought to look at the company for the long term and that's how they ought to invest.

I grew up in Cincinnati, Ohio, and my parents are really right wingers. My dad watches, like, five or six hours of Fox News every day and stuff like that.

Values can't just be words on a page. To be effective, they must shape action.

I think there's a need for somewhat of a mindset change. We need to have a consistent external focus. We've always had the research labs. We've always had the resources to be innovative, and we've been innovative in a number of businesses. But, in any big company, you have to constantly push people to look at markets and customers, rather than look internally at themselves.

Leadership is an intense journey into yourself. You can use your own style to get anything done. It's about being self-aware. Every morning, I look in the mirror and say, 'I could have done three things better yesterday.'

Surviving a failure gives you more self-confidence. Failures are great learning tools - but they must be kept to a minimum.

Live with passion. Live with purpose.