We say that word [bureaucracy] with such contempt. But it's that contempt that keeps this thing that we own and we pay for as something that's working against us.

You might not think of something like TurboTax as a civic venture, but that product took a confusing interface to a government process and made it simpler and easier to use for citizens.

A lot of [bureaucratic] rules were created a long time ago when there were different challenges, and they are now causing negative side effects.

Now, a lot of people have given up on government. And if youre one of those people, I would ask that you reconsider, because things are changing. Politics is not changing; government is changing.

A neighbor is a far better and cheaper alternative to government services.

Government is like a vast ocean and politics is the six-inch layer on top.

If you dont tolerate any risk, you can never innovate.