Startups are often very undercapitalised, but I found that to be very beneficial because it forces you not to throw money at problems. Instead, you learn all the nuts and bolts of what you're doing and become an expert.

Ben & Jerry's evolved into what it is doing and is trying to transition its supply chain, but this is essentially retrofitting. In the social enterprise movement, we see companies whose essence, the products they make, the reason they exist from day one, is because these people see something out in the world that they cannot accept.

I'm a pretty laid-back kind of guy. What I've always wanted to do is set up situations in our company where if people who worked there needed help, we would try to help them, and at the same token if the company needed help from people, they would help us. A kind of give and take.

One out of every 100 families in Vermont was a part owner of Ben and Jerry's.

I guess I harboured hopes that things would happen more quickly, but I'm not disappointed.

Recycling, packaging, businesses are changing all of those things because that's what consumers want.

It's to be expected that you make mistakes when you're breaking new ground.