For things to change you've got to change. Otherwise, nothing much will change.

At the end of each day, you should play back the tapes of your performance. The results should either applaud you or prod you.

It's okay to send flowers, but don't let the flowers do all the talking. Flowers have a limited vocabulary. About the best flowers can say is that you remembered. But your words tell the rest.

Live a vital life. If you live well, you will earn well. If you live well, it will show in your face; it will show in the texture of your voice. There will be something unique and magical about you if you live well. It will infuse not only your personal life but also your business life. And it will give you a vitality nothing else can give.

A good objective of leadership is to help those who are doing poorly to do well and to help those who are doing well to do even better.

If you spend five minutes complaining, you have just wasted five minutes. If you continue complaining, it won't be long before they haul you out to a financial desert and there let you choke on the dust of your own regret.

Words enable us to transfer our thoughts from inside our own mind into the mind of another. They have the power to alter history, to describe the past, and to bring meaning and substance to the present.