If you are a programmer working in 2006 and you don’t know the basics of characters, character sets, encodings, and Unicode, and I catch you, I’m going to punish you by making you peel onions for six months in a submarine.

A user interface is well-designed when the program behaves exactly how the user thought it would.

I've been using Vista on my home laptop since it shipped, and can say with some conviction that nobody should be using it as their primary operating system - it simply has no redeeming merits to overcome the compatibility headaches it causes.

Writing code is not production, it's not always craftsmanship though it can be, it's design.

There's a subtle reason that programmers always want to throw away the code and start over. The reason is that they think the old code is a mess. [...] The reason that they think the old code is a mess is because of a cardinal, fundamental law of programming: It's harder to read code than to write it.

Listen to your customers, not your competitors.

If your goals is to produce something of permanent value, you start to think differently about you want on the site.