The secret of Big Macs is that they're not very good, but every one is not very good in exactly the same way.

People ridiculously overvalue aesthetics and beauty when evaluating products. It's one of the reasons iPods, and, for that matter, Keanu Reeves, are so successful.

If your goals is to produce something of permanent value, you start to think differently about you want on the site.

Full service brokers, in this day and age of low cost mutual funds and discount brokers, are really nothing more than machines for ripping off retail investors.

If you are a programmer working in 2006 and you don’t know the basics of characters, character sets, encodings, and Unicode, and I catch you, I’m going to punish you by making you peel onions for six months in a submarine.

Design adds value faster than it adds cost.

Something is usable if it behaves exactly as expected.