Watching nonprogrammers trying to run software companies is like watching someone who doesnโt know how to surf trying to surf. Even if he has great advisers standing on the shore telling him what to do, he still falls off the board again and again.
Joel SpolskyRemember, just because Microsoft can do something, doesn't mean you can. Microsoft makes their own gravity. Normal rules don't apply to them.
Joel SpolskyUsability is not everything. If usability engineers designed a nightclub, it would be clean, quiet, brightly lit, with lots of places to sit down, plenty of bartenders, menus written in 18-point sans-serif, and easy-to-find bathrooms. But nobody would be there. They would all be down the street at Coyote Ugly pouring beer on each other.
Joel Spolsky