Leaders do not motivate per se. They create conditions for people to motivate themselves. They do it by communicating clearly, setting clear expectations, following through and recognizing performance.
John BaldoniThe words a leader speaks are important, of course. But how they're delivered can make all the difference, especially in tough times.
John BaldoniLeaders are creatures of their environment, but unlike most creatures, they are also movers of it. As movers of and within the organization, they push it forward, at the same time shaping it as much as it shapes them.
John BaldoniThree things a leader or manager should be thinking: What's happening? What's not happening? and What can I do to influence the outcome?
John Baldoni