While everyone exercises influence, the size and strength of our influence depends upon our effort. No one leads well without paying the price of discipline. As we push ourselves to grow and to learn, we enlarge our sphere of influence.

Three reasons problems are inevitable; first, we live in a world of growing complexity and diversity; second, we interact with people; and third, we cannot control all the situation we face.

When contemplating the pursuit of a dream or the start of a new venture, too many people are hesitant to begin because they can't comprehend the entire journey. If that's where you find yourself right now, don't expect to understand what it takes to get to the top. Just take the next step. There's no shame in starting small; in fact, if you don't start small, you'll probably never start at all.

Once our minds are 'tattooed' with negative thinking, our chances for long-term success diminish.

Tend to the people, and they will tend to the business.

Once a decision is made, you should stop worrying and start working. It’s not always what we know that makes it a good decision. It is what we do to implement and execute it that makes it a good decision.

Integrity is not a given factor in everyone's life. It is a result of self-discipline, inner trust, and a decision to be relentlessly honest in all situations in our lives.