A word of encouragement from a teacher to a child can change a life. A word of encouragement from a spouse can save a marriage. A word of encouragement from a leader can inspire a person to reach her potential.

Leaders express feelings that other leaders sense.

Leadership is taking responsibility while others are making excuses.

Talk to people, not above them.

Talent allows people to stand out, but their wrong choices make them sit down.

My leadership began to take flight when I allowed myself to press people to change-whether they thanked me or cursed me.

Seek people who seek solutions.