I am convinced more than ever that good communication and leadership are all about connecting. If you can connect with others at every level -one-on-one, in groups, and with an audience-your relationships are stronger, your sense of community improves, your ability to create teamwork increases, your influence increases, and your productivity skyrockets.

If something can be done 80% as well by someone else, delegate!

A person of responsibility can trust himself to choose the right thing over the easy thing.

What I had been taught all my life was not true: experience is not the best teacher! Some people learn and grow as a result of their experience; some people don't. Everybody has some kind of experience. It's what you do with that experience that matters.

Leaders must be close enough to relate to others, but far enough ahead to motivate them.

I tried to write the book [Today Matters] with integrity and say, health is one of my daily dozen, and I work on it, but I don't have this right.

Great communicators leave their audiences with great clarity.