In some organizations, it is easy to say mistakes are okay when in truth it is a zero-defect organization. You will be remembered more for your mistakes than your successes in those organizations.

I wasn't this nervous playing golf when I was drinking. It's the first tournament I've won on the PGA Tour in a sober manner, so it's a great feeling knowing I can do it sober. I don't think two years ago I could have pulled this off.

Most change initiatives either fail or fall far short of original (perhaps unrealistic) expectations. More often than not, resistance is cultural in nature, the result of what James O'Toole so aptly characterizes as "the ideology of comfort and the tyranny of custom."

I don't think I've ever stepped into a gym - they won't let me smoke there. I just thank God Miller Lite isn't as fattening as most beers. If I cut back on beer, though, I'd look anorexic.

Stories match the way our species thinks. Equally important, stories are something we share - everyone everywhere tells stories and oddly enough, in the same way. It all probably started around some campfire a million years ago.

[The greatest barriers to forming alliances] are not figuring out what would make others want to join with you. Assuming that what excites you excites others. Spend more time assuming people have good reasons for what they do or say and then figure out those good reasons.

I learned you can't drink whiskey and play golf.