Nobody can know what's in my heart. Nobody can know what I'm thinking. I know what I've got to do.

I will just put four or five extra packs of cigarettes in my bag and I will be fine.

Most change initiatives either fail or fall far short of original (perhaps unrealistic) expectations. More often than not, resistance is cultural in nature, the result of what James O'Toole so aptly characterizes as "the ideology of comfort and the tyranny of custom."

I can tell you one thing. I've done this my way. I don't have anybody to blame for this win but me, and I love it.

Everyone has addictions and my problem is that I have 5,000 of them. If it's not drinking, it's gambling; if it's not gambling, it's eating anything from burgers, doughnuts to M&Ms. The only addiction I don't suffer from is chasing women.

In some organizations, it is easy to say mistakes are okay when in truth it is a zero-defect organization. You will be remembered more for your mistakes than your successes in those organizations.

I believe nicotine plus caffeine equals protein.