I'm the CEO. My job is to get out of the way. I work with smart people and trust they can accomplish their goals. So I make sure to focus on removing roadblocks for them and then resume getting out of their way.

My role as CEO is to protect the company AND nurture it to grow.

When your team questions your competence, your ability to influence is shot.

One of the most wonderful things you can do in this world is forgive others. We are designed to have flaws and make mistakes. If we emulate God, we are led to forgive. Giving someone the ability to recapture their dignity can transform lives. Do it often.

Don't make your audience play Jeopardy. Giving your answer before asking the question puts your audience at a disadvantage. It will also reveal your biases. Make it clear what question you are trying to answer first. Then allow your audience to engage in answering the question too.

When your team questions your motives and methods, you have lost their trust and you will not be able to influence them.

Man created language to be understood. It should be normal to understand what people convey to us. Fear, ulterior motives, and closed mindedness are the enemies of understanding.