One of the most wonderful things you can do in this world is forgive others. We are designed to have flaws and make mistakes. If we emulate God, we are led to forgive. Giving someone the ability to recapture their dignity can transform lives. Do it often.

When your team questions your motives and methods, you have lost their trust and you will not be able to influence them.

My role as CEO is to protect the company AND nurture it to grow.

Change needs practice. And practice needs patience.

When your team questions your competence, your ability to influence is shot.

Don't make your audience play Jeopardy. Giving your answer before asking the question puts your audience at a disadvantage. It will also reveal your biases. Make it clear what question you are trying to answer first. Then allow your audience to engage in answering the question too.

Stop me when I'm making too much sense.