Innovation has never come through bureaucracy and hierarchy. It's always come from individuals.

No great marketing decisions have ever been made on qualitative data

In many cases, jobs that used to be done by people are going to be able to be done through automation. I don't have an answer to that. That's one of the more perplexing problems of society.

Innovation has never come through bureaucracy and hierarchy. It's always come from individuals.

The news of my pregnancy spread like a forest fire in summer

I wanted to be an industrial designer, so I went to business school for that, and I then went on to marketing at Interpublic Group of Companies, which was one of the first organizations to actually think about brand marketing. I worked on Coca Cola's account, and then I was recruited by Pepsi, and I ended up being Pepsi's first MBA. I was called the High Wire Act because I was in my 20s and I was given jobs of increasing responsibility that I was totally unqualified for.

People are going to be most creative and productive when they're doing something they're really interested in.