All that we know about the interaction between leaders and constituents or followers tells us that communication and influence flow in both directions; and in that two-way communication, nonrational, nonverbal, and unconscious elements play their part.
John W. GardnerMen of integrity, by their very existence, rekindle the belief that as a people we can live above the level of moral squalor. We need that belief; a cynical community is a corrupt community.
John W. GardnerIt is one of the ironies of history that reformers so often misjudge the consequences of their reforms.
John W. Gardner