When a customer enters my store, forget me. He is king.

Nothing comes merely by thinking about it.

Gratitude takes three forms: a feeling in the heart, an expression in words, and a giving in return.

Many persons have an idea that one cannot be in business and lead an upright life, whereas the truth is that no one succeeds in business to any great extent, who misleads or misrepresents.

Any seeming deception in a statement is costly, not only in the expense of the advertising but in the detrimental effect produced upon the customer, who believes she has been misled.

Courtesies cannot be borrowed like snow shovels; you must have some of your own.

Let those who follow me continue to build with the plumb of honor, the level of truth, and the square of integrity, education, courtesy and mutuality.