I know you have been waiting on hold for 40 minutes, but I can't answer your question.

Sir, if you don't pay this bill by the close of business on Friday; we will be forced to disconnect your service.

As a customer service representative; I deal with people all day. Some really are guilty of not paying their bill.

The mighty army of time is without equal.

Customer service. That is what it means.

I have been on the phone 30 minutes with you and you haven't helped me solve this problem.

I appear to be a lot bigger than what I am.