It sometimes takes a while for executives to figure out that the reporters they think of as little bugs to be squashed or spun can be more powerful than they are.

The key to fixing education is better teaching, and the key to better teaching is figuring out who can teach and who can't.

If Franz Kafka were alive today he'd be writing about customer service.

With his ABC News experience, perhaps Pierre Salinger's next job could be cohosting-with Oliver Stone-a 24-hour Conspiracy Network.

The basic problem is with the business model of journalism. That business model is premised on the idea that talk is cheap and reporting is expensive.

Every patient reacts a little differently, both biologically and psychologically. The only constant in cancer is inconstancy; the only certainty is a future of uncertainty, a truism for all of modern life but one made vivid by life-threatening illness.

The price of loyalty is incompetence.