Communication can't always follow the top-down model. With the fluidity of information in business today, leaders need to be masterful listeners; they need to be able to receive as well as send.
Joseph BadaraccoHumanism has many meanings, but what attracts me about it is that it encourages men and women to take a broad view of situations and to think about them from on-the-ground perspectives rather than through theoretical and conceptual lenses.
Joseph BadaraccoPay real attention to your basic human instincts when you face gray area decisions, but also try to have a clear sense of when you have done all you can reasonably do.
Joseph BadaraccoDon't assume that your personal moral compass, however admirable it may be, will always give you the right answer to complicated questions that require in-depth analysis.
Joseph Badaracco