Don't assume that your personal moral compass, however admirable it may be, will always give you the right answer to complicated questions that require in-depth analysis.

Communication can't always follow the top-down model. With the fluidity of information in business today, leaders need to be masterful listeners; they need to be able to receive as well as send.

Sometimes creativity just means the daily work of helping others to see a problem in a different way.

I think that, in general, when you want to make a case, It important to be as clear and honest and persuasive as you can be about stating the opposite case, rather than attacking strawmen.

As long as I can remember, I've wanted to be a teacher, but a turning point for me was attending HBS as an MBA student. What I experienced was the power of the case method - that is, how much students can learn, not by listening to lectures, but by engaging in an intense discussion. This can be an exciting way to learn and a powerful one, because it really gets all the synapses to connect.

Don't assume that your personal moral compass, however admirable it may be, will always give you the right answer to complicated questions that require in-depth analysis.

Workplace culture within which personal growth and professional development are most likely to thrive is basically, an environment that gives people the chance or even pushes them to try new activities and take on new challenges that build on the skills and experiences they have.