To overcome cultural resistance I think it's important to start with strong analysis, so you're sure that you're right about what needs changing or fighting. And then you have to articulate the best case you can and start working patiently to build support and to mobilize allies.

Sometimes, there are no simple or easy solutions to gray area problems. Or, put differently, the "solution" is working intelligently, with many other people, for months or even years - guided by a basic direction and a few central values that really matter to you and others.

Communication can't always follow the top-down model. With the fluidity of information in business today, leaders need to be masterful listeners; they need to be able to receive as well as send.

I think that, in general, when you want to make a case, It important to be as clear and honest and persuasive as you can be about stating the opposite case, rather than attacking strawmen.

Don't throw up your hands or abandon your values when you run into political difficulties. Stop, get a sense of the political terrain, and experiment with some ways to move cautiously forward.

Don't assume that your personal moral compass, however admirable it may be, will always give you the right answer to complicated questions that require in-depth analysis.

Hoarding knowledge ultimately erodes your power. If you know something important, the way to get power is by sharing it.