As long as I can remember, I've wanted to be a teacher, but a turning point for me was attending HBS as an MBA student. What I experienced was the power of the case method - that is, how much students can learn, not by listening to lectures, but by engaging in an intense discussion. This can be an exciting way to learn and a powerful one, because it really gets all the synapses to connect.

Sometimes, there are no simple or easy solutions to gray area problems. Or, put differently, the "solution" is working intelligently, with many other people, for months or even years - guided by a basic direction and a few central values that really matter to you and others.

Sometimes creativity just means the daily work of helping others to see a problem in a different way.

As long as I can remember, I've wanted to be a teacher, but a turning point for me was attending HBS as an MBA student. What I experienced was the power of the case method - that is, how much students can learn, not by listening to lectures, but by engaging in an intense discussion. This can be an exciting way to learn and a powerful one, because it really gets all the synapses to connect.

Communication can't always follow the top-down model. With the fluidity of information in business today, leaders need to be masterful listeners; they need to be able to receive as well as send.

Hoarding knowledge ultimately erodes your power. If you know something important, the way to get power is by sharing it.

Don't throw up your hands or abandon your values when you run into political difficulties. Stop, get a sense of the political terrain, and experiment with some ways to move cautiously forward.