Goal setting has traditionally been based on past performance. This practice has tended to perpetuate the sins of the past.

Goal setting has traditionally been based on past performance. This practice has tended to perpetuate the sins of the past.

It is most important that top management be quality-minded. In the absence of sincere manifestation of interest at the top, little will happen below.

Pareto's Principle: you generally spend 80% of your time on 20% of the project.

All improvement happens project by project and in no other way.

Quality planning consists of developing the products and processes required to meet customer's needs

What I want to do has no end, since I am on the endless frontier of a branch of knowledge.