If written directions alone would suffice, libraries wouldn't need to have the rest of the universities attached.

The etiquette question that troubles so many fastidious people New Year's Day is: How am I ever going to face those people again?

There is nothing like a good friend to help you out when you are not in trouble.

People say when you're in love, you don't need etiquette. Well, you need it then more than anything. Or they say, "At home I can just be myself." What they mean is they can be their worst selves... They always mean they will save all their anxiety about how to behave for somebody like the head waiter of a restaurant, someone they'll never see again.

When politeness is used to show up other people, it is reclassified as rudeness. Thus it is technically impossible to be too polite.

Visiting the sick is supposed to exhibit such great virtue that there are some people determined to do it whether the sick like it or not. ... All visitors everywhere are supposed to make plans to depart if they observe their hosts visibly wilting or in pain, but this is especially true at hospitals.

One should not be assigned one's identity in society by the job slot one happens to fill. If we truly believe in the dignity of labor, any task can be performed with equal pride because none can demean the basic dignity of a human being.