I think we've learned that the S.B.A. plays a critical role in providing access and opportunity when the market is not providing that access. We help banks get that money out into the hands of important and viable businesses, particularly those owned by minorities, women, immigrants and veterans.

Small businesses want things streamlined, and one of the great successes we're having is less paperwork, faster turnaround times.

The morale when I came in was not the best. It was because the agency had not been valued.

Small businesses have told us that having cash in their pocket is one of the primary things that they need.

I grew up in a family business... that really has provided the core of my belief in American small business, and in America's ability to grow and operate important businesses that can compete and be successful.

President Obama vowed in his State of the Union address to make assisting domestic manufacturers a top priority for his second term.

In October 2008, when the credit crunch hit, small businesses were really crushed by the lack of capital.