The morale when I came in was not the best. It was because the agency had not been valued.
Karen MillsSmall businesses want things streamlined, and one of the great successes we're having is less paperwork, faster turnaround times.
Karen MillsI grew up in a family business... that really has provided the core of my belief in American small business, and in America's ability to grow and operate important businesses that can compete and be successful.
Karen MillsWe don't want to give a business that is not going to come through the troubled waters a loan that they can't pay back.
Karen Mills