Upgrade your user, not your product. Value is less about the stuff and more about the stuff the stuff enables. Don't build better cameras - build better photographers.
Kathy SierraWe are all human, and caring about the way something looks and feels does not mean we're superficial--it means we're human. We don't need to exploit sex to recognize that a certain amount of sexiness is both pleasurable and natural.
Kathy SierraGive users what they actually want, not what they say they want. And whatever you do, don't give them new features just because your competitors have them!
Kathy Sierra