When your people have determined that you understand their lies in their hearts and are dedicated to their functional wellbeing, they will compensate for your weaknesses and shore up your strengths.

As a sensitive and highly intuitive person in the command-and-control corporate world, I always felt miscast.

First, define your credo- the belief system of the organization. Secondly, define your real ambition, or where do you want to go as a collective community.

One of my great mistakes coming up, since I was a kid from wrong side of the tracks, and fearful that I might be seen as wanting leadership-wise, was to be someone I was not.

The phrases and language used everyday in an organization can in fact affect the way your team makes decisions and conducts themselves.

Change management is kind of a weird concept to me. We can' t control events any more than we can control the weather. But we control how we deal with it and we can control the opportunities that these moments of change create.

As I was coming up in business, screwing up was not an option in any form.