What can be seeds of destruction can also be seeds of greatness.

The secret is to be prepared, to draw on the strengths of the people around you, and most importantly, to instill confidence that your team will step up and find a solution.

As a sensitive and highly intuitive person in the command-and-control corporate world, I always felt miscast.

Buoyant leadership is not a management technique, it's a leadership principle based on the belief that leading isn't presiding, it's taking people on a journey, and on any hero's journey there will be a setback.

Mr. Churchill connected truly to what was in the hearts of the British people, which is what a buoyant leader does. One of his most famous quotes is about making mistakes and learning from them. He wasn't shy to admit when things went wrong.

When your people have determined that you understand their lies in their hearts and are dedicated to their functional wellbeing, they will compensate for your weaknesses and shore up your strengths.

Survival in the demand economy depends on and requires experimentation, risk taking, and trial and error.