You can't mobilize people and connect with them authentically when they can't see the true you.

Inevitably in my career of 35 years, I was in one turnaround circumstance after another, and I was personally put in positions of significant responsibility but without complete authority over everyone that needed to be mobilized.

I believe that the establishment of a real ambition, a powerfully galvanizing and exciting vision of what a group is setting out to create, is vitally important.

As I was coming up in business, screwing up was not an option in any form.

Buoyancy is a phenomenon whereby, as a leader, you float because the people you inspired believe that you should, because you've truly connected with the collective desires and values of the people you lead.

Mr. Churchill connected truly to what was in the hearts of the British people, which is what a buoyant leader does. One of his most famous quotes is about making mistakes and learning from them. He wasn't shy to admit when things went wrong.

You can't mobilize people and connect with them authentically when they can't see the true you.