Technology is all the accumulated usefulness that our minds invent.

What technology is really about is better ways to evolve. That is what we call an 'infinite game.' ... A finite game is played to win, and an infinite game is played to keep playing.

Each system is trying to anticipate change in the environment.

We are infected by our own misunderstandin g of how our own minds work.

Managers tend to treat organizations as if they are infinitely plastic. They hire and fire, merge, downsize, terminate programs, add capacities. But there are limits to the shifts that organizations can absorb.

Life is the ultimate technology. Machine technology is a temporary surrogate for life technology. As we improve our machines they will become more organic, more biological, more like life, because life is the best technology for living.

Much of outcomes research is a systematic attempt to exploit what is known and make it better.