Humans are the reproductive organs of technology.

An organization's intelligence is distributed to the point of being ubiquitous.

How do entrepreneurs survive their early failures? They don't view their failures as failures - they view these experiences as feedback, and a prelude to future success.

The only organization capable of unprejudiced growth, or unguided learning, is a network. All othertopologies limit what can happen

Much of outcomes research is a systematic attempt to exploit what is known and make it better.

Why fear feedback? Why stigmatize failure in the workplace when it's bringing you closer to achieving your organizational goals.

We tend to think of the mind of an organization residing in the CEO and the organization's top managers, perhaps with the help of outside consultants that they call in. But that is not really how an organization thinks.