A complaint is a unique opportunity to strengthen the relationship with the client.

My major goal in business was to learn. I had legislated in my mind for failure the worse possible scenario was I would learn a lot regardless of the outcome. This goal was the foundation for success of the business. Peldi, Balsamiq

Organisms by their design are not made to adapt too far.

Our mission as humans is not only to discover our fullest selves in the technium, and to find full contentment, but to expand the possibilities for others. Greater technology will selfishly unleash our talents, but it will also unselfishly unleash others: our children, and all children to come.

Your greatest job is shedding what you don't have to do.

Since a relationship involves two members investing in it, its value increases twice as fast as one's investment.

It has become evident that the primary lesson of the study of evolution is that all evolution is coevolution: every organism is evolving in tandem with the organisms around it.