Even though more people can build websites today than even 10 years ago, I think there's probably even less really deep understand of how a good website gets built than there was even then.

I think there's always something about design that is going to be very difficult for more than a small fraction of people to really get.

I think the obstacles are the same as the opportunities, is the way we like to look at them.

I have a few memories of being young here in the United States, but almost no recollections of being young in Vietnam.

I think the key difference between the web and print medium is, on the web or any digital medium, you're dealing with this added element of behavior.

Even though more people can build websites today than even 10 years ago, I think there's probably even less really deep understand of how a good website gets built than there was even then.

You have to have a balance and understand that as much as you would like to have absolute control over everything, it's just not realistic.